FAQ
What is the difference between collar styles?
How do I care for my garments?
When will I receive my garments?
How are your garments shipped?
What is your return/refund policy?
What if I need to cancel or make changes to an order?
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How do I know what size I am?
We work from measurements as well as sizes to ensure the best fit! DO NOT WORRY ABOUT WHAT SIZE YOU ARE!! Make your best guess from the chart below. We will adjust your size as needed!! If we will send you a garment in a different size than you have ordered - please try it on before you contact us.
It is imperative that we have your measurements BEFORE we start your garments. Collar size is particularly important, because we have no "standard" size collar - we put your specific collar size on your garments.
Our sizes run small. Please do not place too much importance on the tag - our goal is to make you look fabulous wearing our garments!
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Once you have created an account with us, your measurements are on file. You don't need to give them to us again unless you change sizes.
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SIZE CHART
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How do I measure?
Measure your Bust and Hips at the fullest part of your body.
Measure your ​Waist at your belly button.
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Measure your Side Seam from under your arm to the desired length of the garment. You an also measure the length of a favorite garment. If you give us measurements form both a shirt and dress, please separate them with a /. For example: 16/32.
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Your Height also helps us to ensure proper length.
We put your specific Collar Style and Collar Size on your garment. If you don't know your collar size, please give us your neck measurement, and we'll add the appropriate spacing. (But be sure to tell us it's your neck measurement!) To measure your neck, place the tape measure around your neck so it is just touching with no gaps. We will add the appropriate spacing.
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It's best to have a friend help you. (And then you can measure her!) If you do not have a tape measure, you’ll have a chance to order one as you checkout. If does not matter if you use inches or centimeters, we will convert. If you have additional questions about measurements or sizing, please send us an email.
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What is the difference between collar styles?
We offer three different collar styles: Round, Attached and Tab. Your garment will be completed with your choice of collar style and your specific collar size.
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What fabrics do you offer?
We offer four different fabrics: Bamboo, Rayon, Cotton and Polyester. All of our fabrics are blended with Spandex to give 4 way stretch enabling you to move freely without being clingy.
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Bamboo
This is our softest, lightest-weight and coolest fabric - customer-tested in New Orleans in the summer! Bamboo is our softest and quickest-drying fabric. It is currently only available in black and is suitable for Crop Tops and Shirts.
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Rayon
Rayon is our most popular fabric. It is similar to the Bamboo in drape and feel but is a slightly thicker fabric. Rayon in available in a variety of colors and is suitable for Crop Tops, Shirts and Tunics.
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Cotton
All Clergy Image dresses are made of cotton. While still soft and cool, this fabric is heavier than the Rayon. It holds its elasticity and color very well. It is available in a variety of colors and suitable for Crop Tops, Shirts and Dresses.
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Polyester
This is our thickest, least-stretchy, and most durable fabric. It is available in black and white and is suitable for Crop Tops and Shirts.
How do I care for my garments?
All of our fabrics are washable. We recommend washing by hand and hanging to dry to extend the life of your garments, but you can machine wash in cold water on the gentle cycle if needed. We don't recommend drying them in the dryer. Many women do, but there is a possibility of slight shrinkage.
For Round collars be sure to remove the collar and collar buttons. For Tab collars, remove the collar insert. Attached collar garments can be washed exactly as they are - with the collar in place.
What is your return/refund policy?
Before returning any garment, please email us.
Clergy Image shirts are not pre-made, off-the-shelf designs, rather they are semi-custom, where you choose the Collar style, Sleeve, and Shirt/Dress length. If your garment doesn’t fit, you can return it within 60 days, and we will exchange it or alter it as needed. We would prefer you send the garments back to us to make alterations instead of doing them yourself or having them done elsewhere. This means we can make notes about the changes for future garments.
If the mistake is ours, we will refund your return shipping and, in most cases, provide alterations free of charge. If you have not provided all the measurements we have requested or provided inaccurate measurements and your garment does not fit, we will exchange it or alter it as needed. However, you will be responsible for return shipping, alterations and shipping back to you.
You may return garments for a full refund, provided they are not worn. If the garments have been worn, you may return them within 60 days for a credit of 50% of the purchase price. Returns that have been worn will be donated to seminaries for new seminarians in need of garments free of charge.
When will I receive my products?
Right now it will take about 7 weeks. If you need your order sooner, please let us know in the Notes box at Checkout. If you have a single item to be Rushed, please indicate which item.
Rush charges are:
0-2 Week Ship Time - $15 per garment
2-4 Week Ship Time - $10 per garment
4-6 Week Ship Time - $5 per garment
There are no Rush charges for garments needed for Ordinations/Installations or for Maternity.
How are your products shipped?
Our products are shipped via USPS.
What if I need to cancel or make changes to an order?
We understand that your needs may change from the time you order until you receive your garments. You may change or cancel an order at any time for a full refund by contacting us via email. Refunds will be issued in the same format as payment – either to your credit card or your PayPal account.
Round collars are also commonly called Anglican collars, full collars or band collars. They are a piece of white plastic (or sometimes linen) that completely encircle the neck. The traditional Round collar attaches to the garment with a button in the front and the back. Our Round collar garments have a narrow band at the top of the garment with a small, hand-sewn buttonhole in the center front and center back to attach a collar. The collar is not included with this garment but can be purchased separately on our website for $15. You also need a set of collar buttons to attach the collar. We also sell these for $10. (If this is your first collar, we recommend buying 2 sets of buttons in case you lose one!)
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Our Attached collar garments look like a traditional Round collar, except the collar is sewn into the garment. There is a plastic insert that completely encircles the neck inside a casing in the collar. The plastic never touches your neck – only the fabric. This gives the collar its shape. The garment can be washed with the collar and plastic insert in place. To put the garment on, simply stretch the collar apart to place it over your head and then push it back together when it is in place.
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Tab collars are also commonly called Roman collars. They have a white square in the front. Our Tab collars include a long plastic insert that completely encircles the neck. This gives the collar better shape and ensures that the tab stays in place.
